Social Media Customer Service is Getting Better… Slowly
Companies are trying to get social media customer service right. Some get it right and some are still missing opportunities by not being set up right to handle customer needs.
Google tool to determine data use after death
Google will allow users to decide what happens to their data after they die or become inactive online, the first major company to deal with the sensitive issue.
Corvette Registry | Faces of GM
Dan and Jake run the C5 Registry and C6 Registry web sites and last month they were invited to see the world premiere of the seventh generation Corvette. Watch the video to discover their impressions of the 2014 Corvette Stingray and hear how they think the new Vette will be received worldwide.
What Employers are Looking For in Your Social Media Profiles [Infographic]
It is no longer good enough to just have a great paper or PDF resume. Employers are looking at social media for clues and connections to potential employees. Here are tips to make sure you’re found.
Wolfram Alpha Updates Facebook Analytics Features
Wolfram Alpha has upgraded its Personal Analytics for Facebook module, giving users the ability to dissect their own social-networking data in new ways.
The Creepy Details of Facebook’s New Graph Search
Steven Levy describes Facebook’s newest product—Graph Search—as a feature that “promises to transform its user experience, threaten its competitors, and torment privacy activists.”
Future Google Algorithm Update: Author Rank
Author rank is what all content creators need to think about this year. The search algorithm that many websites rely on for delivering scores of potential customers has come of age and now recognizes the authority of the author in relation to their social influence.
LinkedIn, Google, Others Threatened by Facebook’s Graph Search
Facebook has accumulated an extraordinary amount of social data with its billion subscribers. Facebook’s new Graph Search is a tool for searching through that mountain of data.
Iran designing software for controlled social media access
Iran is designing “intelligent software” that would give citizens restricted and controlled access to banned social networking sites, local media on Sunday quoted police chief Esmaeil Ahmadi Moghadam as saying.
